Frequently asked questions

What is CBD?

To add a new question go to app settings and press "Manage Questions" button.CBD is short for cannabidiol. It is just one of several different molecules known as cannabinoids found in the cannabis plant. CBD can act as a neurotransmitter and is also known to have anti-inflammatory and antioxidant properties.

How does CBD work?

CBD can act as a neurotransmitter. Neurotransmitters help to regulate bodily systems at a cellular level. CBD has been shown to have effects on a wide array of systems in the human body, such as the immune system, the nervous system, the endocrine system, the cardiovascular system, the digestive system, the heart, liver, and kidneys, the epidermis and others. CBD is also known to have anti-inflammatory and antioxidant properties.

What is CBD Oil?

CBD oil is a natural essential oil which is extracted from the flowers and leaves of the cannabis plant. It is used by people all over the world as a dietary supplement and for a variety of therapeutic purposes.

What is the difference between CBD oil and hemp seed oil?

CBD oil is an essential oil extracted from the cannabis plant’s flowers. It contains beneficial cannabinoids and terpenes. Hemp seed oil, on the other hand, is similar to other seed oils such as corn oil or sesame seed oil and is produced by pressing the plant’s seeds. Hemp oil does not contain CBD or terpenes.

Is your product safe?

There are no known incidences of illness caused by consumption of CBD oil. Also, all of Joy Organics products undergo rigorous testing to guarantee they are free of THC and any potential contaminants.

What is CBD used for?

Many people use CBD to promote a health state known as homeostasis, the body’s natural tendency to maintain a healthy balance in all its systems. Cannabinoids are an integral part of the human body’s ability to regulate and balance a wide variety of physiological systems. CBD is also used by some to treat particular ailments such as seizure disorders, mood disorders, anxiety disorders and others.

Does your product contain THC?

No. All of Joy Organics products are completely THC-free. We use a patented technology to remove any residual THC found in our hemp extract.

Are there traces of THC in CBD oil?

Raw hemp extract may contain small traces of THC; however, all Joy Organics products are completely THC-free. We use a patented technology to remove any residual THC found in hemp extract.

Why should I choose CBD over medical cannabis?

Medical cannabis is another term for medical marijuana. Marijuana contains THC, which is a cannabinoid that causes a high. Medical cannabis can cause severe impairments. CBD is not psychotropic, meaning that it does not cause a high. It can be used while working, driving or undertaking any other physical activities such as exercise and sports.

Can your products cure/treat my condition?

CBD oil is used by many people to treat a variety of conditions. However, it has not been approved by the FDA in the treatment of any conditions aside from particular seizure disorders. Nonetheless, there have been numerous studies which suggest that CBD may be an effective therapy for a wide range of health issues, and many U.S. states have approved the use of CBD to treat many of these ailments. Consult with a qualified medical professional to determine if your condition is treatable with CBD.

What is your return policy?

We offer a 30-day, money-back satisfaction guarantee. If you are not completely satisfied with the JOY Organics products for any reason, simply let us know by email at or through our "Contact Us" page, we will email a RTA - Return Transaction Authorization form. Be sure to include your packing slip and all contents when returning products to us. Customer(s) are responsible to pay return shipping rate. We will issue a refund (less shipping) as soon as we are notified by our shipping carrier about possession of return. If you are not achieving your desired results, feel free to use the entire bottle before asking for a return. Thank you!

How does the subscription work?

Subscription plans explained. Monthly Plan: Automatically billed 30 days from initial subscription. (1 bottle shipped to you per month) 3-Months Plan: Automatically billed every 90 days. (3 bottles shipped to you every three months). FREE Shipping! 12-Months Plan: Automatically billed at 12:01 am on the 1st of every 12-months. (1 bottle shipped to you every month for 12 months). FREE Shipping! IMPORTANT: All plans are automatically billed and will continue unless customer personally cancels subscription. To cancel your subscription: All subscriptions must be physically cancelled by customer at least 24-hrs prior to scheduled billing. If not, subscription will commence and as normal and credit card on file charged. If item was already shipped, subscription cannot be cancelled for that month. - NO refunds if plans are cancelled after a billing date.

How do you ship?

We moderately charge a shipping flat rate of only $5.95 per order total under $75. Orders that total $75+ will be shipped FREE of charge. Our chosen shipping parter is USPS. Orders are shipped to arrive at their destinations within 7 - 10 business days. *Bluntly Organics are not responsible for shipping delivery delays - See Shipping & Return Policy on our website for more details.